Level 2 work others can't touch

As a Level 2 ASP we work on the network side of the meter, so there's no waiting on a second contractor. Connections, upgrades, metering and repairs handled directly with the network provider.

• New overhead and underground service connections

• Consumer mains upgrades for extra capacity, EV or solar

• Metering installs, disconnections and reconnections

• Private pole installation, replacement and repairs

• Temporary builder supply for construction sites

We recommend that smoke alarms are inspected every 12 months. Trident Power are able to do smoke alarm Inspections, do functionality testing and replacement of faulty alarms or components if required. Compliance certificates provided on request.

Do you offer a warranty on your electrical work?

Yes. At Trident Power, we stand behind the quality of our workmanship.

If an issue occurs within 12 months that is directly related to our workmanship, we will return to inspect the issue and, where the fault is found to be due to our workmanship, rectification will be at no additional labour cost.

Is there a warranty on the electrical products installed?

Yes. Products and components supplied and installed by Trident Power are covered by the manufacturer's product warranty, subject to the manufacturer's terms and conditions.

Product warranties cover faults with the product itself and are separate from our workmanship warranty.

What isn't covered by the workmanship warranty?

Our workmanship warranty does not cover damage or faults caused by misuse, accidental damage, unauthorised alterations or repairs, external factors, normal wear and tear, or faults with existing electrical installations or equipment that were not caused by Trident Power.

If you're unsure whether an issue is covered, simply contact us and we'll be happy to assess it.

Common Electrical Emergencies

Electrical problems that may require urgent professional attention include:

• Burning smells from electrical equipment

• Sparking power points

• Damaged electrical equipment

• Repeated circuit tripping

• Safety switches repeatedly operating

• Partial power loss

• Electrical damage following storms

• Damaged wiring

• Switchboard problems

• Exposed electrical components

• Other suspected electrical hazards

If you believe there is an immediate danger, stay clear of the affected equipment and contact the appropriate emergency service where necessary.

Switchboard Problems

Your switchboard plays an important role in protecting electrical circuits throughout your property.

If a circuit is repeatedly tripping, don't simply keep resetting it without investigating the cause.

The underlying problem could involve an appliance, wiring, circuit or switchboard equipment.

Trident Power can inspect the installation and recommend the appropriate solution.